To get started with a Stay and Train program please select Create your Portal. By Creating a pet portal we are getting you and your pup entered into our system, this is the easiest way for us to appropriately book stay and trains according to availability. This also ensures we are able to keep track of vet records appropriately.
Training program will not be considered booked until non-refundable deposit received. (25% of program price)
While our programs are non-refundable once payment is made - if timing does not work for you or something comes up we will offer to move that payment to an additional spot within 12 months. We are looking for dedicated owners to be apart of our training programs - and we do not recommend taking training with us lightly. We will give you all that we can to make sure you are successful with your dog AS WELL AS offer lifetime training support for your dog. We want you and your dog to SUCCEED and will do everything in our power to ensure you do just that, even years down the road. Training takes dedication, time, and consistency. With our stay and train options once training is completed we will expect you to put in your effort to keep that training going (you will get an extensive program to put in place at home after training to help set the new at home tone right off the bat). Because training results will rely heavily on the consistency and at home training commitment we DO NOT guarantee results, what we will guarantee is the support needed to see the results you want and need to see with your dog. We WILL NOT issue refunds for training however we WILL work with you in anyway we can to ensure your results are satisfactory to your expectations! Training is a team effort and we want to be with you ever step of the way!
We will credit your account for up to 12 months unless discussed with VK9 for additional options. We will also allow a one time change of program to use your credit towards. - please remember this is apart of our lively hood and we must keep our policies in place to keep VK9 running smoothly and professionally.
Waivers and agreements
General Agreement: In consideration of the acceptance of this registration, and the holding of classes or lessons, and the opportunity to have the dog participate, I agree to hold Vigilant K9 LLC, and all trainers, independent contractors, employees, assistance, or apprentices, the premises upon which the classes and lessons are to be held, harmless from any claim for the loss or injury, both direct and indirect, to any person or thing by any act of dog or person while in or upon the premises or grounds or near any entrance thereto. I personally assume all responsibility and liability for any such claim. I further agree to hold the aforementioned parties harmless from any claim of loss of this dog. I hereby assume the sole responsibility for and agree to indemnify and save the aforementioned parties harmless from any and all loss and expenses, including legal fees, by reason of the liability imposed by law upon any of the aforementioned parties for damage and expenses. THIS IS A NON-REFUNDABLE, NON-CANCELABLE REGISTRATION ONCE PAID. ALL LESSONS MUST BE USED WITHIN 3 MONTHS OF PURCHASE DATE, 24 HOUR NOTICE IS REQUIRED IF NEEDED TO RESCHEDULE PACKAGE. FAILURE TO DO SO WILL RESULT IN CANCELLATION OF THE LESSON WITH NO REFUND OR MAKEUP SESSION OF THE MISSED PACKAGE. BEING MORE THAN 20 MIN LATE WITHOUT COMMUNICATING WITH US IS CONSIDERED A NO SHOW AND CANCELATION. IF A KNOWN MEDICAL CONDITION IS NOT DISCLOSED AHEAD OF TIME AND CAUSES THE DOG TO BE UNABLE TO FINISH LESSONS, WE HAVE THE RIGHT TO CANCEL THE PROGRAM (note: if the medical condition has been disclosed and trainer has agreed to still take the dog an agreement will be made to make up the board and train once the dog is able)
Enrolling in program (paid invoice) completes waiver and general agreement
Media Release: I agree to let Vigilant K9 use any photos/videos taken for training/promotional posts to social media sites, including but not limited to facebook/instagram/twitter.
Enrolling in program (Paid Invoice) is in agreement with Vigilant K9s media release.